Privacy policy

Last Updated: January 7, 2026

Wicked Sheets LLC, doing business as Wicked Technologies (“we,” “us,” “our,” or “Wicked”), is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information that we receive through our operations, including our website wickedsmartpad.com (the “Site”), our software applications (“Software Apps”), our data services (“Data Services”), and our connected products (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services:

A. Information You Provide to Us:

  • Account and Profile Information: When you create an account, purchase our products, or register your device, we collect information such as your name, email address, shipping address, phone number, and password.

  • Health and Device Information: When you use our Services, you may provide or generate information related to your use of our products, including device data, usage statistics, and other data generated by our products (“User Data”).

  • Communications: Information you provide when you contact our customer support, respond to surveys, or otherwise communicate with us.

B. Information Collected Automatically:

  • Device and Usage Information: We automatically collect information about your interaction with our Services, including IP address, browser type, device identifiers, operating system, pages viewed, links clicked, and the dates and times of your visits.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and to remember your preferences.

C. Information from Third Parties:

  • We may receive information about you from other sources, such as service providers who assist us with payment processing, analytics, or marketing, or from third parties you have authorized to share information with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, maintain, and improve our Services.

  • To process your transactions and send you related information, including confirmations, invoices, and product updates.

  • To respond to your comments, questions, and requests and provide customer support.

  • To monitor and analyze trends, usage, and activities in connection with our Services.

  • To communicate with you about products, services, offers, and events offered by Wicked and others, and provide news and information we think will be of interest to you.

  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Wicked and others.

  • To comply with legal obligations and our corporate reporting obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Your Consent: We will share your information, including your User Data, with third parties when you direct us to do so through our Services (e.g., by authorizing a healthcare provider or family member to access your data).

  • Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting, analytics, customer support, payment processing).

  • For Legal Reasons: We may disclose information if we believe it is necessary to (a) comply with any applicable law or legal process; (b) protect and defend the rights or property of Wicked; (c) act in urgent circumstances to protect the personal safety of users of the Services or the public.

  • Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill the purposes for which it was collected or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The criteria we use to determine the appropriate retention period for your information include:

(i) The length of time we have an ongoing relationship with you and provide the Services to you;

(ii) Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of transactions for a specific period);

(iii) Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

When the retention period for your information expires, we will take reasonable steps to delete or anonymize it so it can no longer be associated with you. In some cases, where data cannot be fully anonymized, it may be necessary for us to retain certain information for a longer period due to legal, tax, or regulatory requirements. In such instances, we will ensure the data is kept securely and only used for those specific, necessary purposes.

5. Your Choices and Controls

  1. Account Information: You may update, correct, or delete your account information at any time by logging into your online account or emailing us at support@wickedsmartteam.com.

  2. Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

  3. Promotional Communications: You may opt out of receiving promotional emails from Wicked by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

  4. Data Sharing Authorizations: You can manage your preferences for sharing your User Data with third parties through the settings in your Wicked account or the applicable Software App.

6. U.S. State Privacy Rights

Depending on your state of residence and the nature of our data processing activities, you may have certain rights with respect to your personal information under applicable U.S. state privacy laws. These rights may include the right to request access to, correction of, or deletion of your personal information, and, where applicable, the right to opt out of certain uses of personal information, such as sales or sharing for targeted advertising. The availability and scope of these rights may vary based on applicable law, and we will honor verified consumer requests to the extent required by law.

To exercise any rights that may be available to you under applicable state privacy laws, please contact us at support@wickedsmartteam.com. We may need to verify your identity before processing your request, and we may deny or limit requests as permitted by law. We will not discriminate against you for exercising any rights that may be available under applicable privacy laws.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

7. Data Security

We implement administrative, technical, and physical security measures designed to safeguard the information we collect. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our Services are not intended for persons under the age of 18. If we learn we have collected personal information from a child under 18, we will take steps to gain consent from their parent or guardian or delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage or sending you a notification).

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Wicked Technologies

support@wickedsmartteam.com

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